Wonga SA is turning the tide on consumer financial health and well-being

Much has been said in recent months about the fragility of the financial health and well-being of the typical South African consumer, but recent indications are that not all is doom and gloom. The tide could be beginning to turn. Action being taken by responsible lenders like Wonga SA, now appears to be making itself felt.

As one of the corner-stones of the South African financial community (the brand have provided their loans online to over 1 million South Africans) Wonga SA has made sure that their voice could be heard in recent months, thanks to new CEO, Brett Van Aswegen.

Brett Van Aswegen addresses credit consumers via SA Breaking News

As Wonga SA announced the results of their 2nd annual consumer survey (involving 18,000 of their clients) Mr Van Aswegen allowed himself to be interviewed by SA Breaking News in order to provide a mouthpiece to get his message across, not just to the South African public at large, but to everyone in the South African credit industry too.


The essence of that message is the need to educate the South African public about their personal financial health and well being; a need that the credit industry as a whole needs to take ownership of. The recent survey taken by Wonga SA played a useful part in identifying where the problem lies. According to the results:

  • Less than 45% of consumers understood what a credit report was
  • As many as just under 80% of consumers ignore interest rates and loan fees when completing loan application forms
  • Over 65% of consumers however knew that they could have access to a free credit report every year
  • Just under 33% of consumers said that they save on an monthly basis

Some bad news and some good news, as was to be expected; but there is more to come in terms of good news.

The latest Customer Credit Index from TransUnion

A global leader in credit and information management, TransUnion, has just issued the latest CCI (Customer Credit Index) for last month. This report can be used as an indicator as to the financial state of health of consumers. It showed a small but nonetheless significant improvement in terms of consumer credit health in the 2nd quarter of 2015, when compared to the same period last year. Thanks a lot for visiting. Just before we carry on I want to to thank http://yourdebtfreedom.co.uk for their continued support and the support of their network. Having a help and support team like this means a lot to us as we continue to grow our own unique blog.


Credit providers like Wonga SA applauded

The improvement is being credited to more responsible lending from credit providers like Wonga SA. Mr. Owen Sorou, Vice President of Analytic and Decisioning Solutions at TransUnion said, “We have seen a drop in the number of credit applications and an increase in the rate of declined applications, and these more prudent lending requirements by providers are paying off.”

A light at the end of the tunnel

Wonga SA and Mr. Van Aswegen will doubtless be pleased to hear that their efforts are beginning to pay off, although there is clearly still a long way to go. However, a glimpse of the light at the end of the tunnel is always welcome.